Satisfied Staff are more efficient and effective workers

Our Annual Employee Engagement Survey is one tool that we use to gauge how well we are doing in helping our staff to carry out their best work, for themselves and our clients. Overall, we had a 78% response rate, and we are looking to encourage a greater participation of this important annual survey.

The results showed that opportunities for skills development are important factors in helping staff be more efficient, as well as improved communication; which is something we are already looking at, with the development of a Staff Newsletter fully underway.

Recognition from managers received good scores with nearly two thirds responding they always receive credit, and all staff can see their future within the company.

We are particularly proud that the question “would you recommend Gateville Group as a great place to work” which ALL respondents replied yes. We will strive to ensure that we not only do great work, but that Gateville Group is also a great place to work.

Comments included:

“Always feels like a good family business where you can talk to anyone about anything”

“They always look after their staff and you can speak to them”

“They always help, even if it’s not to do with work”

“I received a gift when my daughter was born, thank you very much, which was appreciated”

“Gateville are fair and pay on time”

Thank you to all staff for providing honest feedback. The responses will help us build a welcoming workplace culture where you can learn, thrive, and do your best work, and ensure that we are continuing to recruit, retain, and develop the best talent to serve Gateville Groups’s clients.


James and David attend Event with FMB and License to Build Excellence

James Darker, Operations Director and David Barnes, Business Development Executive, were honoured to attend the Federation of Master Builders (FMB) Summer Reception in the House of Lords this week (10 June 2019).

Brian Berry, Chief Executive, FMB, Liz Peace, Chair of the Construction Licensing Task Force, James Brokenshire MP, Secretary of State for Housing, Communities and Local Government, Baroness Maddock and John Healey, Shadow Housing Minister at FMB's Summer Reception.


Peer Baroness Maddock hosted the event, which saw the announcement of the Construction Licensing Task Force by Liz Peace CBE (former British Property Federation boss) which will develop a licensing scheme for construction to drive up quality and standards in the industry.

The Task Force launch was attended by a number of MPs, Peers, leading industry stakeholders, journalists and FMB members. The guest speakers were The Rt Hon James Brokenshire, Secretary of State for Housing and the Shadow Housing Minister, John Healey MP; the FMB’s Chief Executive Brain Berry welcomed attendees and gave the opening remarks.

All the speakers were in agreement that this was a welcome and timely campaign, but one which signalled the beginning of a long journey of raising construction standards. A licencing scheme would drive up quality across the whole industry, and to this end the Task Force was welcomed by a wide range of stakeholders, including builders who wish to address the negative stereotypes of their industry and work, and consumer groups for whom a mandatory licencing scheme would offer much greater consumer protection.

The Gateville Group directors welcomed this news and believe all works carried out by the Group will be fully compliant with the standards to be set by in the Task Force, having already reached high levels of accreditation including TrustMark, CHAS and Constructionline Gold.

James Darker, Operations Director at Gateville Group commented “A great event attended by government policy makers and industry key people, so it was great to raise Gateville’s profile further by detailing the work we carry out including our FRA as there was a large amount of the evening dedicated to improving what we do to make properties fire compliant.”

David Barnes, Business Development Executive at Gateville Group added “The overriding message from John Healey (MP) and James Brokenshire (MP) was that in order for the housing shortage to be dealt with, SMEs would be encouraged to build more houses to fill the gap.”

If you have any queries regarding any of the topics raised in this article, please give us a call on 01923 979080 or email